Welcome to Our Delivery Services
At Carpet And Flooring Stores, we understand that transforming your space with beautiful, high-quality flooring is an exciting journey. That’s why we’ve designed our delivery process to be as seamless and reliable as our products. Whether you’re upgrading your living room with a plush area rug or installing durable engineered hardwood in a high-traffic area, we ensure your flooring arrives safely and on time, right to your doorstep—anywhere in the world (excluding Asia and certain remote areas).
Our Delivery Options
We offer two convenient shipping methods to suit your needs and budget, ensuring that your dream flooring is accessible no matter where you are. Every order is processed within 1-2 business days, so you can start your home transformation quickly.
1. Standard Shipping
For those who need their flooring sooner, our Standard Shipping option is the perfect choice. We partner with trusted carriers like DHL or FedEx to deliver your products efficiently. After processing, your order will arrive within 10-15 days. The shipping fee is a flat rate of $12.95, making it an affordable option for fast, reliable service.
2. Free Shipping
Looking to save on delivery? Our Free Shipping option has you covered! For orders over $50, we use EMS to ship your flooring at no extra cost. This method takes a bit longer, with delivery in 15-25 days after shipping. It’s ideal for budget-conscious homeowners who want to enjoy our premium products without rushing.
Note: We ship globally, but please be aware that deliveries to Asia and some remote areas are not available due to logistical constraints. If you have any questions about your location, feel free to contact our customer service team at [email protected].
What to Expect After You Order
Once you’ve placed your order, here’s a quick overview of the process:
- Order Processing: We’ll confirm your order and prepare it for shipment within 1-2 business days. During this time, we ensure every item—from Shaw Laminate to STAINMASTER products—is carefully inspected for quality.
- Shipping Confirmation: You’ll receive a tracking number via email once your order is on its way, so you can monitor its progress in real-time.
- Delivery: Depending on your chosen method, your flooring will arrive within the estimated timeframe. Our carriers handle your products with care, ensuring they reach you in perfect condition.
Our Commitment to You
As a family-owned business, we treat every customer like part of our family. That means we’re dedicated to making your delivery experience smooth and stress-free. From our extensive collection of area rugs, hardwood, and laminate flooring to our worldwide shipping, we’re here to support you from selection to installation. If you have any issues or need assistance, our customer service team is just an email away.
Thank you for choosing Carpet And Flooring Stores to bring your vision to life. We can’t wait to see how our flooring transforms your space!
For more details, check out our Return Policy or explore our Product Collections.
